Udemy Review 2025: Is It Still Worth Your Investment?

Quick Overview

Udemy remains a global frontrunner in online education, boasting over 67 million learners and a growing library of more than 210,000 courses in 75+ languages. From tech to personal growth to language learning, Udemy covers nearly every niche. Courses are delivered via videos, text-based content, and interactive tools like quizzes and practice tests. While it doesn’t carry formal accreditation, it does offer a generous 30-day refund policy and lifetime access to most paid courses.

Pros and Cons at a Glance

Pros:

• Extensive course variety (free & paid options)
  
• Lifetime access to paid courses
  
• 30-day satisfaction guarantee
  
• Well-designed mobile app
  
• Global instructor network

Cons:

• Not accredited by major academic bodies
  
• No phone-based customer support
  
• Inconsistent course quality

Udemy 2025 Snapshot

• Editorial Score: 9.4
  
• Language Options: Courses in 14+ major languages
  
• Ease of Use: 9.0 (intuitive mobile and desktop interfaces)
  
• Interactivity: 10.0 (depends on course content and instructor style)
  
• Pricing: 8.0 (frequent discounts, free trial for business users)
  
• Learning Flexibility: 10.0 (on-demand, modular learning)

Course Options & Structure

Udemy operates on a pay-per-course model. You can browse and purchase language courses in:

• Arabic
  
• Chinese
  
• French
  
• German
  
• Japanese
  
• Korean
  
• Spanish
  
• Turkish
  

 …and more.

Each course includes at least 5 video lectures totaling 30+ minutes of content. Some include assignments, quizzes, practice tests, and downloadable resources.

Free courses are also available but come with limited features — such as no completion certificate or direct messaging with instructors.

How Much Does Udemy Cost in 2025?

Udemy pricing continues to fluctuate due to its frequent sales campaigns, where prices drop as low as $9.99. Here’s a snapshot of current language course pricing (June 2025):

Keep in mind that promotions vary, so check regularly. Most paid courses come with lifetime access, and refunds are available within 30 days, unless you’ve downloaded significant materials.

How Udemy Works

Each course on Udemy is independently produced by instructors, who decide on:

• Video/audio content
  
• Written materials
  
• Quizzes and assignments
  
• Interactive features (Q&As, live sessions)
  

Udemy’s search system allows filtering by:

• Free vs. Paid
  
• Beginner, Intermediate, or Advanced
  
• Language of instruction
  

You can preview several lessons before buying. This helps gauge the instructor’s teaching style and the depth of the course material.

Learning on the Go: Udemy’s App

The Udemy mobile app (available on iOS and Android) enhances your learning experience with features like:

• Offline viewing
  
• Chromecast integration
  
• Learning reminders
  
• Note-taking and bookmarking tools
  
• In-app quizzes
  

Once a lecture is completed, it’s automatically marked, making it easy to track your progress.

All purchased courses remain available indefinitely as long as your account is active.

Reliability and Trustworthiness

While Udemy is not accredited by the Better Business Bureau, it has established a strong global reputation. It now hosts over 70,000 instructors and supports localized content in over 14 languages.

However, on Trustpilot, Udemy holds a modest 2.7/5 rating. Common complaints include:

• Outdated content in certain courses
  
• Refund process delays
  
• Variability in teaching quality
  

That said, positive reviews praise the abundance of free materials, ease of navigation, and the quality of instruction in top-rated courses.

Unique Features in 2025

• Giftable Courses: You can now buy a course as a digital gift — a great option for birthdays or professional milestones.
  
• Completion Certificates: Earn a certificate with each paid course, which can be added to LinkedIn profiles — helpful for showcasing continuing education.
  
• Udemy AI Assistant (New!): Some top-rated instructors now integrate AI-driven flashcards and personalized recommendations inside their courses.

Customer Support Experience

Udemy provides support through:

• Live Chat: 8 AM – 7 PM CST
  
• Email Ticketing: 24/7 availability
  
• Extensive Help Center: Covers account issues, billing, and course troubleshooting
  

Phone support isn’t offered, but the live chat agents are responsive and knowledgeable. Some instructors also enable private messaging, giving you direct access for course-related queries.

Final Verdict: Is Udemy Worth It in 2025?

If flexibility, affordability, and variety are your priorities — Udemy is still a top-tier learning platform. Whether you’re brushing up on a foreign language, upgrading your tech skills, or exploring new hobbies, you’re bound to find relevant and engaging content.

However, if you’re seeking accredited certifications, highly standardized curricula, or formal instructor vetting, Udemy may not fully meet your needs. Consider supplementing it with platforms like Coursera, edX, or LinkedIn Learning for academic or career-credentialed learning.

FAQs – 2025 Edition

Q: Do Udemy videos come with subtitles?
Yes, most courses now include subtitles in English, Spanish, Portuguese, and even additional languages like German and French.

Q: What are practice tests on Udemy?
Practice tests simulate real exam conditions and include timed questions. They’re ideal for prep courses (e.g., TOEFL, IELTS, or certification exams).

Q: Can I leave feedback on my course?
Absolutely. You can leave, edit, or delete reviews. Instructors can also respond, promoting a two-way learning community.